AUTHENTICATION

Password Authentication

Phase supports native email and password authentication out of the box, with no external identity provider configuration required.

Signup

To create a new account with email and password:

  1. Enter your email address, full name, and a password (minimum 16 characters).
  2. Verify your email address by clicking the link sent to your inbox. The verification link expires after 24 hours.
  3. Log in and complete the onboarding flow: set your Organisation name, create a sudo password, and save your recovery kit.

Login

Phase uses an email-first login flow. Enter your email address, and the system will determine the appropriate authentication method:

  • If your account uses a password, you will be prompted to enter it.
  • If your organisation uses SSO, you will be redirected to your identity provider.

If two-factor authentication is enabled on your account, you will also be prompted for a code from your authenticator app. Your email address and other sign-in settings can be managed from the Account page.

Password change

You can change your password from Settings > Account & Security in any of your organisations. Changing your password re-encrypts all organisation keyrings to ensure continued end-to-end encryption with your new credentials.

Account recovery

If you forget your password, you can reset it using the 24-word recovery phrase from your recovery kit. The recovery process generates a new password and re-wraps your account keys.

Note

Your recovery kit is generated during onboarding. Store it securely -- it is the only way to regain access to your account if you lose your password.